Your call center can jump start your organization's efforts to reduce preventable readmissions.
Learn how St. John Providence Health System (SJPHS) used EchoAccess as a central tool for reducing preventable readmissions:
- Readmission rate declined from 25% to 15%
- $2.5 million fine from CMS reduced by $1.9 million over two years
- The number of Primary care Physicians with patient follow-up appointments scheduled within 7 days of discharge increased from 30% to 80%