Tenet Healthcare

 

 

6/20/08
CredentialsOnLine™ : CVO Making the Mark
CredentialsOnLine is fully certified by NCQA for 10 out of 10 verification services


For Immediate Release
News from HealthLine Systems™, Inc.
May 31, 2008
CONTACT: Dave Clark, COO
800/733-8737

SAN DIEGO, CA – May 31, 2008, CredentialsOnLine announced today that they have received certification in 10 out of 10 verification services from the National Committee for Quality Assurance (NCQA). The NCQA is an independent, non-profit organization that certifies credentials verification organizations and accredits managed care organizations.

NCQA certification is a substitute for health plan oversight of a CVO’s structure and performance in verifying provider credentials. There are two major components to the CVO Certification Survey:

  1. Determination of compliance credentials files to determine compliance with NCQA’s MCO credentialing standards

  2. An audit of completed credentials files to determine compliance with NCQA’s MCO credentialing standards.

Certification is awarded to participating organizations on the basis of individual credentials elements. CredentialsOnLine (COL) was certified for the following 10 out of 10 verification services:

  • License to practice
  • DEA/CDS Certification
  • Medical Board Sanctions
  • Education and Training
  • Ongoing Monitoring
  • Malpractice Claims History
  • Medicaid/Medicare Sanctions
  • Work History
  • Practitioner Application Processing
  • CVO Application and Attestation Content

COL has successfully achieved five consecutive NCQA certifications. The first certification was received in January 2000.

HealthLine Systems is a leading provider of healthcare solutions serving more than 1,000 clients nationwide. In 1998, HealthLine established CredentialsOnLine and during the first year of operations, the CVO conducted primary source verification for a medical society with over 10,000 practitioners.

Today, CredentialsOnLine serves hospitals, health systems and managed care organizations nationwide with application processing and primary source verification services for more than 80,000 providers.

CredentialsOnLine utilizes HealthLine’s powerful Echo provider credentialing management system to process its primary source verification activities. Echo is a browser-based software application interfaced with Microsoft's SQL database platform and provides COL clients with secure 24 hour/day access to provider data from internet-accessible computers. The implementation of Echo in CredentialsOnLine with the high efficiency document scanning capability enabled COL to reduce the number of full-time equivalent staff and improve timeliness and accuracy of primary source verification information. The Echo system has also eliminated the need for costly paper files.

"CredentialsOnLine manages credentialing and verification efforts for over 25 different provider types, including physicians, dentists, nurses and independent and dependent practitioners," explains Dave Clark, Chief Operating Officer of CredentialsOnLine. "We are pleased that in addition to assisting organizations in meeting regulatory due diligence standards and streamlining the credentialing process, we also meet NCQA’s credentialing standards for managed care organizations."

The NCQA is dedicated to assessing and reporting on the quality of managed care plans, managed behavioral healthcare organizations, preferred provider organizations, new health plans, physician organizations, and credentials verification organizations.

The NCQA certification process is a voluntary review process that includes rigorous on-site evaluations conducted by a team of healthcare professionals and certified credentials specialists. The NCQA evaluates data collection and verification operations, audits completed files, reviews policies and procedures, evaluates mechanisms to ensure data integrity and confidentiality, and monitors the process used to continuously improve the services the CVO provides. After the on-site review, a national oversight committee analyzes the team’s findings and determines certification based on the CVO’s compliance with NCQA standards.

To find out more visit the CredentialsOnLine web site at www.credentialsonline.com.


3/07/08
HealthLine Systems and Medkinetics Announce Alliance to Deliver Clinical Privilege Content

San Diego, California/ Franklin, Tennessee - March 7, 2008 Medkinetics, LLC. an industry leader in providing clinical privilege content and HealthLine Systems, Inc. a leader in credentialing and provider data management software solutions announced an exclusive alliance to deliver Medkinetics Clinical Privileges in HealthLine's Echo software solution.

"We are extremely pleased to be able to offer our clients finger tip access to cutting edge clinical privilege content" said David W. Clark, COO of HealthLine Systems. "Our alliance with Medkinetics unites two industry leaders to deliver proven privilege information in our web-based credentialing software, Echo. Now our clients can quickly respond to privilege requests with proven, tested content." ...More.
1/07/08
HealthLine Systems and GetProof Merge -- Credentialing Software Industry Leaders Unite

San Diego, California - January 1, 2008 -- HealthLine Systems, Inc., a leading provider of healthcare software solutions announced today that it has completed a merger with GetProof® of Springville, UT. Under the terms of the agreement, GetProof will become a division of HealthLine.

The merger of GetProof and HealthLine Systems unites two of the industries long standing credentialing software vendors. Commenting on the acquisition, Chief Executive Officer of HealthLine Systems Dan E. Littrell said, "GetProof is widely respected as an industry pioneer and for their commitment to their client base. This acquisition provides HealthLine with new opportunities to offer Echo, our web-based credentialing system to many organizations while supporting the GetProof clients. We look forward to building upon the tradition of excellence that GetProof has set." ...More.

10/30/07
Inside Job -- When it comes to patient information, the importance of maintaining proper data security can never be overestimated
by Michelle Grey
...To Johnston, maintaining the security of hospital data is a two-pronged approach, comprised of credentialing and authentication. Every hospital should have a credentialing office, where people manually and electronically check employee credentials, such as university degrees and diplomas for physicians. Tenet Health uses a credentialing software application called Echo, provided by HealthLine Systems, Inc., San Diego. "We do all our research in-house, but we use the Echo application to record credentials. Ultimately, there's no way of circumventing the manual process of having a staff member check to see if a physician has the appropriate degree," he explains...More.


 
7/20/07

More than 50 HealthLine Systems' Clients Ranked "America's Best Hospitals" U.S News and World Report's 2007 Best Hospital Rankings and "Honor Roll" List Released
More than 50 HealthLine Systems' Clients Ranked "America's Best Hospitals" U.S News and World Report's 2007 Best Hospital Rankings and "Honor Roll" List Released July 20, 2007, San Diego, CA - Four of the top 17 hospitals listed in the 2007 U.S. News and World Report's "Honor Roll" use one or more software systems developed by HealthLine Systems. Of the top 173 medical centers ranked in this year's "America's Best Hospital" survey, 53 use HealthLine's software. More.


6/22/07

HealthLine Systems' 2007 Client Recognition Award honors Tenet Healthcare Call Center
HealthLine Systems, Inc. is pleased to announce that its national contact center Client Advisory Panel has selected Tenet Healthcare Call Center of Tenet Healthcare Corporation as the 2007 recipient of the Client Recognition Award.

Photo of Dan with Vicki Photo of Dave with Vicki Photo of Rick with Vicki

6/20/07 HealthLine Systems' congratulates the Georgetown University Hospital Referral Center on this notable achievement!
HealthLine Systems' Sharp Focus® client Georgetown University Hospital (GUH) Referral Center celebrates 20 year anniversary, making it one of the longest running healthcare contact centers in the United States.
and
Vivian Winter, RN, Director of Georgetown University Hospital's Referral Center is congratulated by Hospital President Dr. Joy Drass on 20 years of success. Dr. Drass commented that: "The financial turnaround at GUH would not have been possible without the dedication and professional skills of the Health care referral staff. They are my secret weapon!"

Photo of Vivian Photo of Referral Center Team
2/2/07 HealthLine Systems featured in AnswerStat magazine
HealthLine Systems and several of our contact center clients are featured in the current issue of AnswerStat magazine.  More
 
 
1/15/07 AtlantiCare Vice President appointed to HealthLine Systems' national Client Advisory Panel
HealthLine Systems, Inc. announces the appointment of Ms. Rene Bunting, Vice President of Marketing for AtlantiCare, to its national Client Advisory Panel for contact center solutions.  More
 
 
1/10/07 HealthLine Systems' Acquires MEDSTAFF
HealthLine Systems, Inc. announced today that it has completed the acquisition of MEDSTAFF®, a premier credentialing software solution developed by Health Planning Consultants of Oakland CA.  More
 
 
8/15/06 50 HealthLine Systems' Clients Ranked "America's Best Hospitals"
Three of the top 14 hospitals listed in the 2006 U.S. News and World Report's "Honor Roll" use one or more software systems developed by HealthLine Systems. Of the top 176 medical centers ranked in this year's "America's Best Hospital" survey, 50 use HealthLine's software.  More
 
 
7/20/06 HealthLine Systems has selected Georgetown University Hospital as the 2006 winner of the prestigious Client Recognition Award
This award recognizes contribution to a health care organization through the use of Sharp Focus® or EchoAccessT healthcare contact center software.  More
 
 
5/31/06 CredentialsOnLine is fully certified by NCQA for 10 out of 10 verification services
CredentialsOnLine announced today that they have received certification in 10 out of 10 verification services from the National Committee for Quality Assurance (NCQA).  More
 
 
4/26/06 HealthLine Systems announced the formation of a client advisory panel
This panel will guide Echo credentialing and provider data management product development, marketing and education.  More
 
 
4/20/06 New Peer Review Module in the Echo Credentialing Software Suite
HealthLine Systems is pleased to announce the development of a new module to support Peer Review activities in Echo. The module was previewed via a web conference on Wednesday, April 12th and attendees indicated that the module would support many of their peer review processes. The module will be available with the release of Version 3.5 later this spring.  More

 
 
10/24/05 HealthLine Systems celebrates 20 years of innovation with the release of ground-breaking new solution
HealthLine Systems TM, Inc. (HLS) announced the 20th anniversary of their incorporation today in San Diego, California. In conjunction with a yearlong celebration, HLS announced the release of EchoAccessTM, the industry's first web-based contact center software solution.  More

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